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All CollectionsChannel Specific FAQsThe Home Depot Channel
The Home Depot - What's holding up my item?
The Home Depot - What's holding up my item?

Typical workflow durations for The Home Depot IDM lifecycle

Updated over a week ago

You can find the following information on your vendor portal by going to:
IDM Toolbox > Item Visibility > Workflow Summary

Hazmat Workflows:
WERCs Certification - 5 days
AP Review - 3 days

DOTCOM Workflows:
DFM (Direct Fulfillment Merchant) Review - 7 days
Wait QCSTEP - 5 days
Wait CHANNELMGT - 12 days
Wait LOGISTICS - 1 day
Wait Vendor Test - 10 days

SOYOW:
Merchant Review - 3 days
Channel MGT - 12 days
YOW Enrich - 5 days

Maintenance:
Item Maintenance/Configurable Item Maintenance - 30 days
(Your certified item could be placed in Maintenance by The Home Depot. You would then have 30 calendar days to make the appropriate corrections.)

DATAQUALITY HAZMAT:
Data Quality WERCs Certification - 10 days

DATAQUALITY SPECS AND IMAGES:
Data Quality  Specs and Images - 3 days

DATAQUALITY SUPPLY CHAIN
Data Quality Supply Chain - 3 days

Vendor Content Review
DAX Vendor Content Review - 3 days

Eco Options
Eco Options - 14 days

PLM
MIO - 2 days

Dotcom Review
Dotcom Review - 3 days

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